Terms & Conditions

Introduction

Welcome to 34bd, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the 34bd website, mobile experience, and all associated services, including cricket betting, live casino, slots, crash games, and fishing games. By registering an account or placing a wager, you confirm that you have read, understood, and accepted every provision set out in this document.

34bd reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any modification constitutes your acceptance of the revised terms. We encourage all players to review this page periodically to stay informed of any updates. If you do not agree with any part of these terms, you must immediately discontinue your use of 34bd.

Eligibility and Account Registration

To use the services offered by 34bd, you must satisfy the following eligibility requirements at the time of registration and throughout your use of the platform:

• You must be at least 21 years of age. 34bd strictly prohibits underage gambling.
• You must register only one account per person. Multiple accounts are strictly prohibited and will result in permanent suspension.
• You must provide accurate, truthful, and complete registration information. Providing false details is grounds for immediate account closure.
• You must not be classified as a problem gambler or be enrolled in any self-exclusion program at the time of registration.

34bd reserves the right to request identity verification (KYC) documents at any stage. Failure to provide the required documentation within the stipulated timeframe may result in account suspension or fund withholding until verification is complete.

Account Responsibilities

Once your 34bd account is active, you assume full responsibility for all activity conducted through it. It is your obligation to ensure that only you access and use your account.

Password and Login Security

You must keep your username and password strictly confidential. 34bd will never ask for your password via email, chat, or phone. If you believe your account has been compromised, contact our support team immediately at [email protected]. 34bd cannot be held responsible for losses arising from unauthorised account access where the player failed to protect their credentials.

Prohibited Account Actions

The following actions are strictly forbidden and will result in immediate account suspension without prior notice:

• Sharing account credentials with any third party or allowing another person to operate your account.
• Attempting to open duplicate or linked accounts to exploit promotions or bonuses.
• Providing false, misleading, or outdated personal information to 34bd.

Deposits, Withdrawals, and Payments

34bd supports a range of convenient payment methods widely used across Bangladesh, making it simple to fund your account and access your winnings. All financial transactions are processed securely using SSL encryption technology.

Accepted Payment Methods

34bd currently accepts deposits and processes withdrawals via bKash, Nagad, Rocket, and Upay. Additional banking options including Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank may also be available. The platform supports transactions denominated in Bangladeshi Taka (৳). Minimum deposit and withdrawal thresholds apply and are displayed at the time of transaction.

Withdrawal Policy

Withdrawal requests are subject to the following conditions:

• Withdrawals can only be processed to the same payment method used for the most recent deposit, unless otherwise approved by our support team.
• Bonus-derived winnings are subject to applicable wagering requirements before withdrawal is permitted.
• 34bd reserves the right to carry out additional identity checks before approving any withdrawal.

Bonuses and Promotions

34bd offers a variety of bonuses and promotions to both new and existing players, including welcome bonuses, free spins, and seasonal offers tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions:

• Each bonus offer is valid for the specified time period stated in the promotion details.
• Wagering requirements must be met in full before any bonus-derived balance can be withdrawn. Unless otherwise stated, the standard rollover is 20x the bonus amount.
• Only one welcome bonus per player, per household, per IP address, and per device is permitted.
• 34bd reserves the right to withdraw, cancel, or modify any promotion at any time, with or without prior notice.

Abuse of bonuses, including collusion, arbitrage betting, or the use of bots to exploit promotional offers, will result in immediate account suspension and forfeiture of all associated funds. 34bd employs advanced monitoring systems to detect and prevent bonus abuse across all accounts.

Game Rules and Fair Play

All games offered on the 34bd platform — including slots, live casino tables, crash games, fishing games, and cricket betting markets — operate according to their individual game rules as documented within each game interface. Players are expected to familiarise themselves with the applicable rules before placing real-money wagers.

34bd uses certified Random Number Generator (RNG) systems audited by independent testing bodies to ensure all game outcomes are entirely random and impartial. The platform is committed to providing a fair, transparent gaming environment for every player in Bangladesh.

Malfunction and Dispute Resolution

In the event of a game malfunction or technical error, any affected rounds or bets will be voided and all stakes returned to the player's account. 34bd's decision in matters relating to game results and technical disputes is final. Players may raise disputes by contacting [email protected] within seven (7) days of the disputed event. Claims submitted after this window will not be considered.

Responsible Gaming

34bd is firmly committed to promoting responsible gaming among all players. We believe gambling should remain an enjoyable form of entertainment — never a financial solution or a compulsive behaviour. The platform provides the following tools and options to help players maintain control:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit into your 34bd account.
• Session time reminders — optional alerts that notify you when you have been playing for a defined period.
• Self-exclusion — permanently or temporarily close your account to prevent further play if gambling is causing distress.

If you feel that your gambling behaviour may be becoming problematic, we urge you to seek help immediately. You can also contact our support team at [email protected] for confidential assistance and to activate any of the tools listed above. Visit our Responsible Gaming page for full guidance.

Prohibited Activities

To protect the integrity of the 34bd platform and all of its users, the following activities are strictly prohibited:

• Using automated scripts, bots, or artificial intelligence tools to interact with any part of the 34bd platform.
• Engaging in any form of money laundering, fraud, or collusion with other players.
• Exploiting software bugs, glitches, or errors in the platform to gain an unfair advantage.
• Accessing 34bd from a jurisdiction where online gambling is expressly prohibited by local law.

Violations will result in immediate account suspension, forfeiture of all balances, and may be referred to the appropriate authorities. 34bd cooperates fully with any lawful investigation.

Limitation of Liability

To the fullest extent permitted by applicable law, 34bd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes but is not limited to: losses from wagers, technical failures, interruptions of service, or decisions made based on information displayed on the platform.

The platform is provided on an 'as is' and 'as available' basis. 34bd makes no warranties — express or implied — regarding the reliability, accuracy, or fitness for purpose of any content or service provided on the site. Players engage with the platform entirely at their own risk.

Intellectual Property

All content on the 34bd platform — including but not limited to logos, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of 34bd or its licensed content providers. You may not copy, reproduce, distribute, modify, publicly display, or commercially exploit any part of the platform's content without prior written consent from 34bd.

Amendments to These Terms

34bd may revise these Terms & Conditions at any time by posting the updated version on this page. The date shown in the 'Last updated' notice at the top of this page will be amended to reflect the date of the most recent revision. It is your responsibility to check this page regularly so that you remain informed of any changes that may affect you.

Your continued use of 34bd following the posting of any revised Terms & Conditions constitutes your acceptance of those changes. If you object to any amendment, your sole recourse is to immediately cease using the platform and close your account.

Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any disputes arising in connection with these terms or the use of the 34bd platform shall be resolved through good-faith negotiation in the first instance. 34bd is committed to resolving player complaints fairly and promptly. Should a dispute remain unresolved after good-faith attempts at negotiation, the matter may be referred to binding arbitration. Players are encouraged to contact [email protected] with any legal or compliance concerns.

Contact Us

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, our team is ready to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email us at: [email protected]